Hospitality Services at MCS Medical Tourism
Caring Beyond Cure — Because Healing Happens in Comfort
At MCS Medical Tourism, we believe that world-class medical care must be accompanied by exceptional hospitality. From the moment our patients arrive in India, we ensure they feel at home — safe, supported, and respected — at every stage of their healing journey.
Our Hospitality Services Include:
Arrival & Welcome
- Airport pickup with meet-and-greet service by our international patient coordinators
- Personalized welcome kits with essentials, sim card assistance, and city guide
- Interpreter on arrival (Arabic, Russian, French, Swahili & more available)
Accommodation Assistance
- Hotel/guesthouse arrangements ranging from budget to 5-star stays
- In-hospital suite upgrades (if available)
- Fully furnished serviced apartments for long-term treatments
- Special lodging options near Ayurveda resorts, coastal retreats, or wellness centers (Kerala)
Food & Dining Arrangements
- Assistance in sourcing customized meals (Halal, Vegetarian, Vegan, Diabetic-friendly, etc.)
- Availability of personal cook/room service options for long stays
- Ayurvedic dietary consultation (for wellness patients)
Local Travel & Transportation
- Daily pick-and-drop between hospital and hotel
- Car rental services with multilingual drivers
- Chauffeured transport for city tours and shopping
- Wheelchair-accessible vehicle options
Attendant Support
- Support in accommodation, hospital access, and local travel
- Emotional counseling and orientation for caregivers
- Tea/snacks arrangements in waiting lounges
- Short local tours while the patient undergoes procedures
Language & Interpretation
- On-request translators and interpreters
- Arabic, French, Russian, Bangla, Swahili, Spanish, and more
- Language assistance during consultations, admission, discharge, and pharmacy visits
Wellness & Cultural Experiences (Optional)
- Kerala Ayurveda rejuvenation packages after recovery
- Yoga, meditation, and spa bookings
- Sightseeing tours (Fort Kochi, Munnar, Thekkady, backwaters)
- Cultural programs (dance, temples, local cuisine experiences)
Other Hospitality Services
- Foreign exchange assistance
- SIM card and internet setup
- Laundry, housekeeping for long-term stays
- Shopping and personal care assistance (clothing, pharmacy, groceries)
- 24×7 emergency coordination & helpline
Designed for:
✅ International patients
✅ Attendants & family members
✅ Wellness tourists (Ayurveda, detox, mental wellness)
✅ Post-operative recovery guests
Contact for Bookings & Assistance
Email: support@mcstourism.in
Phone/WhatsApp: +91-9567432333