Money Matters

Transparent, Secure, and Supportive Financial Coordination

At MCS Medical Tourism, we understand that financial clarity and support are as important as medical care. Our dedicated financial coordination team ensures smooth, secure, and transparent billing processes for patients, families, and corporate clients — from the moment you receive your quotation to your final hospital bill.

1. Assistance in Resolving Issues with the Hospital Bill

  • Coordination with hospital billing departments to clarify charges
  • Real-time support for overbilling, refund, or unexplained items
  • Support during discharge clearance to avoid delays
  • Liaison between patient, hospital, and insurance (if applicable)

2. Assistance in Foreign Exchange

  • Guidance on legal and best-value foreign exchange services
  • Coordination with authorized FOREX providers for currency conversion
  • Support in obtaining receipts for embassy or insurance use
  • In-hospital currency exchange support (where available)

3. Online Payment

  • Secure payment gateway links for patients to pay via credit/debit cards
  • Real-time receipt confirmation and transaction updates
  • Suitable for advance payments, second opinions, or follow-ups

4. Bank Transfer

  • Accepts international wire transfers (SWIFT) to hospital or MCS accounts
  • Bank details provided with official estimates or invoices
  • Payment tracking assistance and acknowledgment shared with patients

5. Insurance Billing

  • Coordination with TPAs and international insurance companies (where accepted)
  • Document support for pre-authorization, claim processing, and reimbursement
  • Direct insurance billing support in select partner hospitals
  • NABH-accredited hospital network ensures smooth processing for eligible patients

6. Corporate Packages

  • Special rates for corporate employees, embassies, and health tourism partners
  • Annual check-up packages, wellness retreats, and employee care solutions
  • MOUs can be arranged for long-term partnerships with employers and agencies

7. Credit Billing (Subject to Approval)

  • Credit support for:
    • Government-sponsored schemes
    • International facilitator tie-ups
    • Embassy-referred patients (with documentation)
  • Advance Guarantee Letters or Embassy Notes accepted on a case-by-case basis

Benefits of Choosing MCS for Financial Coordination

  • Multilingual financial coordinators
  • No hidden fees or commissions
  • Clear documentation for embassy, insurance, and visa purposes
  • Receipts and billing summaries provided in printable/email format
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