Travel-Related Services

Comprehensive Travel Assistance for a Stress-Free Medical Journey

MCS Medical Tourism ensures that your medical travel experience is smooth, comfortable, and well-coordinated from the moment you begin planning until you return home. Our dedicated travel coordination team is available 24×7 to support international patients and their companions with every aspect of travel and logistics.


🔹 1. Visa Assistance

  • Help with documentation for Medical Visa or Ayush Visa applications
  • Visa invitation letters from hospitals provided
  • Guidance for visa extension in case of long-term treatments
  • Support for attendants and family members’ visa needs

🔹 2. Flight Ticket Assistance

  • Help in booking cost-effective international and domestic flights
  • Coordination of arrival times with hospital appointments
  • Priority on flexible, refundable ticket options when applicable

🔹 3. Airport Pick-Up and Drop

  • 24×7 airport meet & greet service by our trained coordinators
  • Private transport arranged for both pickup and departure
  • Wheelchair or ambulance available on request

🔹 4. Assistance in Travel Within the City

  • Daily transport between hospital and accommodation
  • Cab or car rental services with multilingual drivers
  • Safe and sanitized transport options

🔹 5. Sightseeing Recommendations and Planning

  • Tailored local sightseeing plans during recovery
  • Trips to Kerala backwaters, temples, beaches, or cultural centers
  • Coordination with licensed local tour operators

🔹 6. Assistance in Shopping

  • Guidance on where to buy souvenirs, Ayurvedic products, clothing, etc.
  • Companion or staff support for shopping trips
  • Location-specific recommendations (markets, malls, specialty stores)

🔹 7. Local Guide Book

  • A digital or printed welcome kit with:
    • City map
    • Emergency numbers
    • Hospital contacts
    • Recommended restaurants, religious centers, pharmacies
    • Basic phrases in local language

🔹 8. Assistance in Local SIM Card

  • Quick help with obtaining a local prepaid SIM card
  • Support in setting up mobile data and internet access
  • Availability of phones/devices for rental (on request)

🔹 9. Assistance in Hotels or Guest House Selection

  • Booking of verified and patient-friendly accommodations near the hospital
  • Budget, mid-range, and premium options available
  • Long-stay discounts and apartment-style living for family or attendants

🔹 10. Daily Follow-Up

  • Daily check-ins by MCS coordinators to monitor your comfort and logistics
  • Ready support for unexpected travel, food, or hospital access issues
  • Multilingual team available via WhatsApp/phone

🔹 11. Language Interpreter

  • Certified interpreters for Arabic, French, Russian, Bangla, Swahili, Spanish, and more
  • Language support provided during consultations, admissions, pharmacy visits, and shopping
  • Available physically or virtually (Zoom/WhatsApp)
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